GLOBAL AIRPORT

CONCIERGE SERVICES

Your Personal Concierge at Airports 

Personalized welcome

Luggage porter

Global network

Available 24/7

 

AIRPORT VIP MEEET AND GREET ASSISTANCE

 

DBS LUXURY DRIVE can provide you with a substantial range of luxury concierge services to make your journey through the airport and beyond as stress free and relaxing experience as possible for arrival, departure or connecting flights.

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  • ARRIVAL SERVICES :

Our professional greeter will meet you directly at the aircraft door, the passenger bridge or the agreed upon meeting point within the terminal building with meet signage (meeting points vary according to specific airports). 

In order to avoid queues at passport control and custom clearance area (where applicable), our greeter will take you through the fast track process. Each airport varies depending on the specific rules of airports, airlines and countries.

Baggage porters can be arranged to collect/transfer your luggage.

Once you have completed all of your transactions at the terminal with the help of our team, our greeter escort you to meet your driver outside the airport.

Please note that you can personalize and tailor make this service to your requirements.

  • DEPARTURE SERVICES :

You will be Greeted at the curb, or the meeting point by your personal Airport Concierge Agent (meeting points vary according to specific airports).

Baggage porters arranged to collect and transfer your luggage from your vehicle to the check-in counter.

Please let our booking agent know how many pieces of luggage you will be traveling with in order to benefit from this service.

Note: An extra fee may apply for porter service at certain airports.

The greeter will accompany you during the check-in procedure at a private check-in counter (where available) without having to wait in airport lines.

In order to avoid lines at passport control and custom clearance (where applicable), our professional greeter will walk you through the fast tracks process.

Each airport varies depending on the specific rules of airports, airlines and countries. 

Once you have successfully checked-in and completed all of your luggage and security transactions, you will be personally escorted to the departure gate to board your flight.

  • CONNECTING FLIGHT SERVICES :

Your professional greeter will meet you at the aircraft door, the passenger bridge or the agreed upon meeting point within the terminal building (meeting points vary according to specific airports). 

Our expert staff will assist you with post-flight procedures such as currency transaction, customs and security clearances during your stop-over.

From the moment you land from one flight until the time you are airborne on your next,

DBS LUXURY DRIVE clients are assisted with all aspects of their transit service.

In order to avoid queues at passport control and custom clearance area (where applicable), our greeter will take you through the fast track process. Each airport varies depending on the specific rules of airports, airlines and countries.

Our porters assist you through the fast tracks with your baggage through passport control and custom clearance This service varies depending on the rules and regulations at specific airports and airlines.

Once you have successfully checked-in and completed all of your luggage and security transactions, you will be personally escorted to the departure gate to board your flight. 

  • TAX & REFUND ASSISTANCE :

This needs to be done in the last EU country where you are on the ground.

You will need to provide your ticket, passport and the forms that you have collected during your shopping.

Your Airport Concierge welcome you upon arrival at a pre-arranged meeting point in the airport with a name board and accompany you to the tax-free refund area and: 

- Expedite the reimbursement of tax free refunds.

- Assist you with your luggage at check-in.

  • ADDITIONAL SERVICES (upon request)

- Lounge bookings (if applicable)

- Guide and interpretor